Privacy Policy

Effective Date: April 11, 2025

Last Updated: April 11, 2025

1. Introduction

Bellaire Multifamily Management, LLC (“Bellaire,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our websites, including but not limited to https://www.thetraillakes.com (collectively, the “Sites”), and when you interact with us in other ways.

2. Information We Collect

We may collect the following categories of personal information:

Personal Identifiers: Full name, date of birth, Social Security number, driver’s license number, passport number, or other government-issued identification numbers.
Contact Information: Mailing address, email address, and phone number.
Financial Information: Bank account details, credit card numbers, income details, and employment history.
Rental History: Previous addresses, landlord references, and rental payment history.
Sensitive Personal Information: Demographic information such as race, ethnicity, and gender, collected voluntarily to comply with fair housing laws.
Internet or Other Electronic Network Activity Information: IP address, browser type, operating system, browsing history, and interactions with our Sites.

3. How We Collect Information

We collect personal information in the following ways:

Directly from You: When you fill out applications, forms, or communicate with us.
Automatically: Through cookies and similar technologies when you interact with our Sites.
From Third Parties: Such as credit reporting agencies, background check providers, and other service providers.

4. Use of Your Information

We use the information we collect for various purposes, including:

Application Processing: To evaluate rental applications and conduct background checks.
Lease Management: To prepare lease agreements and manage tenant relationships.
Payment Processing: To process rent payments and other financial transactions.
Maintenance Requests: To address and manage maintenance and repair requests.
Marketing and Communications: To send promotional materials and other communications.
Legal Compliance: To comply with applicable laws, regulations, and legal processes.

5. Disclosure of Your Information

We may share your information with:

Service Providers: Including property management software providers, payment processors, background check companies, and maintenance contractors.
Legal Authorities: When required to comply with legal obligations or protect our rights.
Business Transfers: In connection with mergers, acquisitions, or asset sales.

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. When we no longer need the information, we securely delete or anonymize it.

7. Security of Your Information

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. These measures include encryption, firewalls, and secure servers. However, no method of transmission over the Internet or electronic storage is completely secure.

8. Your Rights and Choices

Depending on your jurisdiction, you may have the following rights:

Access: Request access to the personal information we hold about you.
Correction: Request correction of inaccurate or incomplete information.
Deletion: Request deletion of your personal information, subject to legal exceptions.
Opt-Out: Opt-out of certain data processing activities, such as direct marketing.

To exercise these rights, please contact us at info@bellairemultifamily.com.

9. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our Sites. These technologies help us understand user behavior, personalize content, and improve our services. You can manage your cookie preferences through your browser settings.

10. Third-Party Links

Our Sites may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to read their privacy policies before providing any personal information.

11. Children’s Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on our Sites and updating the effective date. We encourage you to review this policy periodically.

13. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Bellaire Multifamily Management, LLC

5728 Lyndon B Johnson Fwy, Suite 340

Dallas, TX 75240

Phone: 818-922-7585

Email: info@bellairemultifamily.com